Terms & Conditions

Effective Date: September 25, 2026

Brand Name: DAYAN Cosmetics

Welcome to DAYAN Cosmetics. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully before placing an order or using our site.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion without prior notice.
Prices, product descriptions, and availability are subject to change without notice.

2. Products & Patch Test Disclaimer

All DAYAN products (creams, serums, oils, soaps, and skincare products) are formulated for external cosmetic use only.
Product Sensitivity: While our products are crafted with carefully selected ingredients, individual skin types may react differently. We strongly recommend performing a 24-hour patch test before full application.
Medical Disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any medical condition or skin disease. If you experience irritation or an allergic reaction, discontinue use immediately and consult a dermatologist.

3. Orders & Pricing

Order Acceptance: Placing an order on our site constitutes an offer to purchase. An order is confirmed only once you receive an order confirmation via email/SMS.
Pricing Errors: In the event that a product is listed at an incorrect price due to typographical errors or technical glitches, DAYAN Cosmetics reserves the right to cancel or refuse any orders placed for that product.
Payment Methods: We accept Cash on Delivery (COD), Online Bank Transfers, and Credit/Debit Cards. Full payment must be authorized before shipment (except for COD).

4. Shipping & Delivery

Shipping times and charges are detailed in our Shipping Policy. Estimated delivery dates are non-binding.
DAYAN Cosmetics is not liable for shipping delays caused by courier services, weather conditions, or unforeseen logistical delays.

5. Returns, Refunds & Cancellations

Returns and exchanges are subject to our Return & Refund Policy.
Due to hygiene and safety reasons, opened or used cosmetic products cannot be returned or refunded unless defective upon delivery.

6. Intellectual Property

All content on this website—including logos, product designs, packaging graphics, images, product names (DAYAN), trademarks, and text—is the exclusive property of DAYAN Cosmetics.
Unauthorized copying, reproduction, or redistribution of any material on this site is strictly prohibited.

7. Limitation of Liability

DAYAN Cosmetics shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

8. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting to the website.

9. Contact Information

If you have any questions or concerns regarding our Terms & Conditions, please contact us at:

Email: support@dayancosmetics.com
Helpline / WhatsApp: +923058788557
Location: Gujranwala / Lahore, Pakistan