Privacy Policy

Welcome to DAYAN Cosmetics. We respect your privacy and are committed to protecting the personal information you provide when you visit, browse, register, purchase from, or otherwise interact with our website and services.

This Privacy Policy explains how DAYAN Cosmetics (“DAYAN,” “we,” “us,” or “our”) collects, uses, stores, protects, and shares your information.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name
• Email address
• Mobile or telephone number
• Billing and shipping address
• Delivery information
• Account login information
• Order and purchase history
• Product preferences
• Customer service communications
• Reviews, feedback, and other information you submit

When you make a purchase, certain transaction-related information may also be processed by our payment service providers.

2. Information Collected Automatically

When you access our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Website interactions
• Referring website
• Approximate location derived from technical information
• Date and time of visits
• Cookies and similar technologies

This information helps us maintain website security, improve performance, understand visitor behavior, and provide a better user experience.

3. How We Use Your Information

We may use personal information for legitimate business purposes, including:

• Processing and delivering orders
• Confirming purchases
• Providing customer support
• Managing customer accounts
• Communicating about orders and deliveries
• Processing refunds, returns, and exchanges
• Improving our products and services
• Improving website functionality and user experience
• Preventing fraud and unauthorized activity
• Maintaining website security
• Conducting analytics and performance measurement
• Sending promotional communications where permitted
• Personalizing content, offers, and recommendations
• Complying with applicable legal requirements

4. Cookies and Similar Technologies

DAYAN may use cookies, pixels, tags, scripts, and similar technologies.

Cookies may be used to:

• Keep your shopping cart functional
• Remember preferences
• Maintain login sessions
• Understand website traffic
• Measure advertising performance
• Improve website functionality
• Provide relevant marketing experiences
• Detect suspicious or fraudulent activity

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Analytics and Advertising

We may use third-party analytics and advertising technologies to understand how visitors use our website and to measure marketing campaigns.

Depending on the services enabled on our website, these providers may process information such as device information, browsing activity, cookies, identifiers, and interactions with advertisements.

6. Payment Information

Payments may be processed through third-party payment providers. DAYAN does not necessarily receive or store your complete payment card details when payments are processed through an external payment provider.

Payment providers may independently collect and process payment information according to their own privacy policies, security standards, and terms.

7. Order and Delivery Information

To fulfill an order, we may share necessary information with delivery companies, logistics providers, payment processors, technology providers, and other service providers involved in completing the transaction.

Only information reasonably necessary to provide the relevant service should be shared.

8. Third-Party Service Providers

We may work with trusted third-party service providers for:

• Website hosting
• Payment processing
• Order fulfillment
• Delivery and logistics
• Customer support
• Email and SMS communication
• Analytics
• Advertising
• Website security
• Fraud prevention
• Technical maintenance

9. Marketing Communications

Where permitted by applicable law, we may use your contact information to send product announcements, special offers, promotions, discounts, new collection updates, and brand communications.

You may unsubscribe from promotional emails by using the unsubscribe option provided in the communication.

Transactional communications, such as order confirmations, delivery updates, account notices, and security messages, may continue where necessary.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no website, online service, database, or method of electronic transmission can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including completing transactions, providing services, maintaining records, resolving disputes, preventing fraud, maintaining security, and meeting legal requirements.

12. Your Privacy Rights

Depending on applicable law, you may have rights to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where processing is based on consent
• Object to certain processing
• Request restriction of certain processing
• Opt out of certain marketing communications

13. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are not legally permitted to provide such information without appropriate consent.

14. International Data Processing

Depending on the technology, hosting, payment, analytics, logistics, or service providers used by DAYAN, personal information may be processed or stored in countries other than the country in which you reside.

15. Third-Party Websites

Our website may contain links to third-party websites, social-media platforms, payment services, marketplaces, or other external services.

DAYAN is not responsible for the privacy practices, content, security, or policies of third-party websites.

16. User Accounts

If you create an account with DAYAN, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

17. Reviews and User-Submitted Content

If you submit a review, comment, photograph, testimonial, or other content to DAYAN, information associated with that submission may become publicly visible depending on where and how the content is displayed.

Please avoid submitting confidential or sensitive personal information in publicly accessible areas of our website.

18. Fraud Prevention and Security Monitoring

We may collect and process technical and transaction-related information to identify, investigate, and prevent fraud, unauthorized transactions, account misuse, security incidents, and other unlawful or harmful activities.

19. Legal Disclosure

We may disclose personal information where reasonably necessary to comply with applicable laws, respond to lawful governmental requests, protect rights or safety, investigate fraud, enforce our policies, or establish and defend legal claims.

20. Business Transfers

If DAYAN undergoes a merger, acquisition, restructuring, sale of assets, financing, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.

When we make changes, we may update the “Last Updated” date at the top of this page.

22. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact DAYAN Cosmetics.

23. Governing Law

This Privacy Policy shall be interpreted in accordance with the applicable laws and regulations governing DAYAN Cosmetics and its operations.

Where mandatory privacy or consumer-protection laws provide additional rights to individuals, those rights will continue to apply.